Answered By: Debbie
Last Updated: Jun 12, 2025     Views: 1166

Please make sure you are logging in correctly using these instructions: http://libanswers.navitas.com/faq/120725

Sometimes, however, your browser will remember incorrect login details for your My Library account. When this happens, you may be redirected to an error page or back to the login screen. 

To fix this issue, either try using another browser or clear your existing browser's history, cookies, and cache. To correctly perform this action please follow these instructions: Clear cache & cookies