Answered By: Jamie Sklavos
Last Updated: Jan 30, 2018     Views: 40

Sometimes your browser will remember incorrect login details for your My Library account. When this happens you may be redirected to an error page or back to the login screen. 

To fix this issue, either try using another browser or clear your existing browser's history and cache.  To correctly perform this action please follow these instructions: Clear Cache, Cookies & Reset Browser. 

And don't forget to log in correctly using these instructions: http://libanswers.navitas.com/faq/120725